Giving feedback about NHS services

I’ve now carried out 30 interviews for the INQUIRE study with people who have been telling me about their experiences of using online platforms to give feedback, or comment on their health services experiences.   One thing that often crops up in these conversations is that people are often very unclear how to go about giving … Read more…

Interviewing patients and the public who have used the internet to express their views about healthcare, or have read other people’s comments

Interviews for project 3 of the INQUIRE study began in September. I’ve been spending lots of time looking online to find people who have blogged, tweeted or commented in other ways, on a variety of online platforms, about their health service experiences. I’ve had a fantastic response so far. The flyer about the interview study … Read more…