INQUIRE: Improving NHS Quality Using Internet Ratings and Experiences

INQUIRE is a programme of work funded by the NIHR HS&DR Programme that incorporates five studies about the use of online ratings and reviews of healthcare. The issue of online ratings reminds me of my annual car servicing, where following the service I’m asked about the experience and how it could have been better. As … Read moreINQUIRE: Improving NHS Quality Using Internet Ratings and Experiences